Frequently Asked Questions

You send photos and a few details through the assessment form or WhatsApp. The medical team reviews them and you receive a personal reply, technique recommendation, graft estimate and a fixed written quote, usually within 24 hours. It costs nothing and commits you to nothing.

No, and be wary of anyone who says otherwise. Your quote is written and does not expire overnight; there are no countdown timers in medicine. Take the time to compare, we publish exactly what to compare on our cost page.

Most patients book two to eight weeks ahead, aligning the date with flights and work. Your coordinator confirms availability and handles the hotel and transfers once you choose a date.

Yes, if you are in Tirana, an in-person consultation can be arranged. Most international patients start online with photos, which the medical team can assess reliably for planning purposes.

Coordinators work in English, Italian, Albanian, Spanish, French, German and Polish. Your plan, quote and aftercare instructions come in writing.

Payment terms are agreed with your coordinator before travel and confirmed in writing. Nothing is added on the day, the written quote is the binding figure.

Yes. It is issued after the medical team reviews your photos and covers the plan as written: procedure, hotel nights and VIP transfers. If anything ever genuinely changed the plan, you would decide together before proceeding.

The procedure with a 6–8 person medical team, 5-star hotel accommodation, all VIP transfers, the aftercare kit and medication, first wash at the clinic, follow-up reviews at 1, 3, 6 and 12 months, and your guarantee certificate. Flights are the main thing you arrange yourself.

Lower operating costs in Albania, not lower standards. The medical team, techniques and protocols are those behind the group’s 35,000+ procedures, the saving comes from where the clinic stands, not from what it skips.

Most patients stay 2–3 nights: arrival day, procedure day, then first wash and check-up before flying home. Everything is scheduled around your flights.

Many European citizens can enter visa-free for short stays, but requirements vary by nationality and can change, check your own government’s current guidance for Albania before booking flights. Your coordinator can tell you what patients from your country typically need.

Yes, a driver meets you in arrivals with a name sign and takes you to your hotel. All transfers between airport, hotel and clinic are included with a dedicated driver.

Of course, companions are planned for, and your coordinator arranges accommodation for two.

The schedule is built so you attend the first wash and check-up before departure, typically the second or third day. Your coordinator will match the plan to your flight options.

It is a minimally invasive procedure under local anaesthesia with a low complication profile. Every patient has blood analysis and health checks on the day, procedures are run by a 6–8 person medical team, and honest pre-op instructions manage the controllable risks. Possible side effects, swelling, numbness, temporary shedding, are explained before you book.

The team works to European, American and British quality standards; the group states that its flagship Istanbul facility holds JCI accreditation. In Tirana you get the same protocols: blood analysis before surgery, dedicated procedure teams and written aftercare.

Non-urgent concerns go to your coordinator, usually answered the same day with a photo review. Urgent symptoms (excessive bleeding, fever, fainting) go to the emergency line, available around the clock.

Yes, the Lifetime Medical Guarantee Certificate, covering the operated areas with growth assessed over the 12–18 month window (terms apply). The certificates page explains the terms in full, conditions included.

Your photos are health data: they are used only for your medical review, stored securely, and never published without your explicit consent. The privacy policy sets out the details, including your right to have data deleted.